Welcome to Bitravel
Designed to support how travel agencies actually work
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Travelers keep contacting your agency the same way they always have
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Agents stay in control and front-and-center with clients
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Repetitive requests are handled quietly in the background
Nothing changes for your travelers — except faster, better service.
More capacity per agent - powered quietly behind the scenes
Bitravel takes care of the repetitive travel work agents deal with every day – searches, changes, and post-booking requests – so they can focus on travelers, relationships, and revenue.
Here’s how it transforms your workflow, end-to-end:
Smart AI Assistant – “Tom”
Handles 80% of routine tasks:
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Flight & hotel search
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Policy enforcement
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Traveler communication
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Post-booking changes
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Auto-pilot & Co-pilot modes
All in real time, across WhatsApp, email, and web chat.
Automated Booking & Post-Booking Support
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Manage changes, delays, cancellations automatically
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Suggest alternatives based on traveler preferences and policy
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Save hours on back-and-forth with clients
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Proactive incident handling
Built-In Upsell Engine
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Smart prompts for hotels, insurance, extras
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Personalized recommendations based on trip context
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Grow revenue per trip -without manual effort
Connects to Everything
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GDS? CRM? Accounting? Messaging platforms? Done.
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Bitravel integrates with your tools - no switching required
Policy-Aware & Always Learning
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Enforces your agency's policies and profit margins
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Knows your client's (the enterprise's) travel policy
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Learns traveler preferences
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Improves retention
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Gets smarter with every interaction
Deep Customization
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Customize your agency’s avatar assistant—visual identity, tone, even name
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Each agent can define their own profit margins per client, per service and per supplier
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Deliver a white-labeled experience that reflects your brand, not just ours...
Automate the busywork. Personalize your service.
Let Bitravel help your agency scale - your way.
Why Travel Agencies Still Matter?
(and Why We Support Them)
Business travel agencies win through relationships, trust, and human service.
Bitravel strengthens that advantage by giving agents more time, faster response, and the capacity to serve more travelers – without sacrificing personal attention.
Technology should amplify service – not compete with it.
Product & Pricing
Bitravel is offered as a SaaS platform with flexible pricing tiers designed to fit agencies of all sizes, from small boutique firms to enterprise-level travel management companies.
Our Plans
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Free Trial - $0/month, pay-as-you-go at $6 per session.*
Perfect for agencies to experience the platform’s capabilities before committing.
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Basic - $399/month, includes 100 free sessions, with additional sessions at $4 each. Ideal for small-to-mid agencies wanting automation without heavy upfront costs.
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Premium - $899/month, includes 300 free sessions, with additional sessions at $3.50 each. Designed for larger agencies with higher booking volumes, maximizing cost efficiency.
Why This Model Works?
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Low Risk, High Adoption - Agencies can start free and pay only for what they use.
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Scalable Costs - Pricing scales with usage, so agencies align expenses with revenue.
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Clear ROI - Each “session” represents a customer order automated by Bitravel - saving agents hours of manual work while creating upsell opportunities.
By aligning pricing with actual usage, Bitravel ensures agencies pay in proportion to the value they gain - making it easy to prove ROI from day one.
* A session is counted only once an order completed, i.e. only once a PNR is generated in your agent's GDS queue.
About Bitravel
Bitravel is a travel-tech startup on a mission to help business travel agencies scale, profit, and delight their clients.
Bitravel is a behind-the-scenes assistant that handles repetitive travel requests instantly, supporting agents while they stay front-and-center with travelers.
Founded by travel-tech veterans, UX specialists and AI innovators, we combine deep industry know-how with cutting-edge technology and design, to give agencies the tools to thrive in a $1.3T market.
Our technology partners are the biggest names in the industry, including Sabre, Amadeus, AWS, OpenAI, and others that provide the technologies that our AI platform is using.
